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SectoralFraud typology guideTLP:GREEN

Mobile Money Fraud Typologies for Wallet and Agent Channels

19 Aug 2026 · Financial Crime Analysis · 34 pages

A working guide to the dominant mobile money fraud typologies observed regionally, with control recommendations mapped to each stage of the wallet lifecycle.

Key findings

  1. 01

    Agent channel compromise underpins most high-value wallet losses; customer-side compromise dominates by volume but not by value.

  2. 02

    SIM replacement remains the single highest-signal precursor event for account takeover.

  3. 03

    Laundering typically routes through merchant float accounts within two hops of the victim wallet.

Affected entities

  • — Mobile money providers
  • — Telecom carriers
  • — Agent networks
  • — Merchants

Threat categories

Indicators of compromise

TypeValueNote
patternSIM change + transfer < 30 minPrimary takeover signature
patternAgent reversal rate > 3x peer medianCollusion indicator

Recommended mitigations

  • Cooling-off window after SIM replacement
  • Behavioural scoring of agents on reversals and disputes
  • Graph analytics on rapid multi-hop transfers
  • Customer education on support callback policy